SchoolGo

What’s new

Recent improvements to SchoolGo.

Each update says what changed, who it is for and where to find it in SchoolGo.

Latest update:

FixedPresence & attendance

Absence reports and school authorisation are separate

Parent and staff absence reports explain their specified dates whether awaiting review, authorised or not authorised. Enter/Exit remains available and actual attendance takes priority. School decisions use clearer authorisation wording.

Where
Who’s here → Explained / Absence reports
For
Administrators, Staff, Parents

ImprovedPresence & attendance

A past date updates the whole Who’s here view

History now changes the totals, filters and student cards in place. The dated view is read only and shows the last recorded state, including later corrections and missing Exits. Back to today restores live recording. Compact date and action controls stay aligned on desktop and phones.

Where
Who’s here → History
For
Administrators, Staff

ImprovedSchoolGo

Deactivation closes existing named access

People deactivation revokes the departing person’s school sessions while retaining history. Parents keep access to other active children. Deactivate/reactivate requires a named admin email; shared keys can view but cannot act. Archive and deletion automation are not enabled.

Where
People → Deactivate
For
Administrators

ImprovedActivities

A calmer New Request form

Three clear sections, compact subject and teacher tags, optional repeat controls and reachable actions on phones. Full names, custom choices and existing request rules are preserved.

Where
New Request
For
Administrators, Staff, Students

ImprovedActivities

Clearer time groups and matching selections

From and To are grouped clearly, long durations stay visible in bold, and subject/teacher selections share colours and removable chips. Section icons and compact student rows improve the form. Config places subjects before reasons in matching desktop columns, stacked on phones. Subject/activity editing uses the same popup as reasons. Matching Config controls and icons keep both lists aligned without repeated descriptions.

Where
New Request · Config
For
Administrators, Staff, Students

NewPresence & attendance

Look back at a past day

Use the small History control to read saved movements and explanations for a past day. Later corrections are included; missing exits and unknown times remain explicit. Today’s recording controls stay separate.

Where
Who’s here → History
For
Administrators, Staff

NewSchoolGo

School-owned retention policy settings

Data retention settings hold your school’s periods, financial year-end and named DPO/CEO/data administrator assignments. Any named school admin can configure them; shared keys are read only. Saving settings does not enable archiving or deletion.

Where
Settings → Data retention
For
Administrators

ImprovedActivities

Visible selection chips and clearer configuration

Subjects and teachers use visible selectable chips with search. The request form has consistent text sizes and weights. Config offers matching reason and subject/activity lists with add, edit and remove actions; school choices still leave past records unchanged.

Where
New Request · Config
For
Administrators, Staff, Students

ImprovedActivities

Neater subject choices, managed by each school

Compact multi-select subjects with custom choices inside the picker. School choices are now managed by staff/admins in Config; older activity records remain unchanged.

Where
New Request · Config → Subjects / activity purposes
For
Administrators, Staff, Students

FixedPresence & attendance

Find all recorded absences in Explained

Absence statuses, teacher-confirmed absences and approved leave appear in the matching Explained category. Active search/year filters are made clear. An explanation still never records physical Enter or Exit.

Where
Who’s here → Explained
For
Administrators, Staff

FixedPresence & attendance

Set status is easier to complete on mobile

The form scrolls within the screen, keeps its action buttons reachable and contains the date field. Routine refresh pauses while you edit; unverified absence uses one day.

Where
Who’s here → Set status
For
Staff, Administrators

ImprovedFamily & handover

Admin review for absence and later arrivals

New absence and Expected later requests need an explicit admin decision, including requests entered by school staff or admin. Approved arriving-later requests use the agreed arrival time to assess punctuality. Approval never records an Enter or Exit. Review cards offer approved/not-approved response presets and custom notes.

Where
Who’s here → Set status / Records · Attention
For
Parents, Staff, Administrators

ImprovedSchoolGo

School sign-in remembered for 30 days

New school logins last 30 days, without a mandatory admin idle sign-out. Existing logins retain their earlier expiry; signing out still removes this browser’s login. Shared devices should be signed out after use.

Where
School sign-in · Admin Settings → Security
For
Administrators, Staff, Parents, Students

ImprovedFamily & handover

Keep current requests in view

Current, upcoming and pending absence/arrival requests stay visible. Past decided requests sit under Past requests, keeping the page compact and activities easy to reach. Past-dated requests awaiting a school decision stay visible and are labelled clearly.

Where
Parent home
For
Parents

ImprovedActivities

Review past activity cancellations

Admins can explicitly approve an unchanged past activity’s cancellation, with its original activity date and the actual review date retained. Changed activities remain protected. Close without cancelling is available when cancellation is inappropriate. Admins can reopen a rejected or closed request from Cancellation history with a reason; its earlier decision stays recorded. Only the pending reconsideration returns to Attention.

Where
Attention · Cancellation history
For
Administrators, Staff, Students

ImprovedPresence & attendance

Keep your Attention selections during refresh

Unchanged selected records remain checked when Attention refreshes. Overlaps support bulk audited review, with compact Review and activity-action controls.

Where
Attention → Overlapping activities and bulk review
For
Administrators

ImprovedSchoolGo

Attention checks run together

Independent request checks run alongside the main Attention calculation. The badge stays Checking until every check finishes; incomplete checks remain visible as a warning.

Where
Attention
For
Administrators

ImprovedPresence & attendance

Review matching requests and intentional exceptions

Admins can review matching requests and optional-teacher exceptions together. Intentional activity overlaps can be acknowledged with a reason. Individual audit history, source-change checks and safe retries are preserved.

Where
Attention → requests / overlap review / teacher exceptions
For
Administrators

FixedSchoolGo

Protect newer admin logins from stale Go tabs

Older background tabs no longer clear a newer login or ignore activity in another Go tab. School-configured idle and login expiry still apply. Refresh or close existing Go tabs once to load the fix.

Where
Admin sign-in · Settings → Security
For
Administrators

ImprovedPresence & attendance

Record absence separately from authorisation

Teachers can record an unverified absence without granting authorised leave. Later evidence can support a linked request for admin review; earlier decisions and supporting files stay in history.

Where
Who’s here → Set status / Records · Attention
For
Staff, Administrators, Parents

NewFamily & handover

Your children and leave requests in one place

Parents can see their currently linked children’s recorded presence, attendance and punctuality, then send a medical absence or authorised activity leave request and attach supporting evidence. Administrators review requests in Attention. Requests and approvals never create an Enter or Exit.

Where
Parent sign-in → Your children today; administrator → Attention → Review leave request
For
Parents, Administrators

ImprovedFamily & handover

School approval for arriving later

Administrators can approve or reject parent arriving-later requests directly from Attention or the student’s parent notice. Approval exempts punctuality when arrival is recorded; it never marks a student present. Student action buttons and dates are clearer.

Where
Attention → Review arrival notice; Who’s here → Parent-reported → Review request
For
Parents, Staff, Administrators

ImprovedFamily & handover

Clearer absence requests and punctuality

Parents choose a reason and give details without selecting school approval. Requests show Pending school review; administrators decide and classify them in Attention. Child cards show punctuality without manual arrival or departure times, and distinguish Unconfirmed from Not applicable. Supporting evidence can be attached while submitting, or added later.

Where
Parent sign-in → Your children today; administrator → Attention → Review leave request
For
Parents, Administrators

ImprovedFamily & handover

Safer guardian handover saves

Required confirmations are easier to see. Handover drafts preserve details and signatures through validation failures and can recover after a refresh in the same signed-in session. The signature saves before optional photos, with separate photo retries and explicit close choices.

Where
Who’s here → Records → Guardian handover
For
Staff, Administrators

ImprovedFamily & handover

Plan expected arrivals in advance

Staff can schedule Expected later for a future date. Parents can submit Arriving later with date, time and optional evidence. Every parent submission stays pending school review, appears in Attention and notifies the configured school email. Parent reports never auto-approve leave, authorise lateness or record movement.

Where
Parent home → Report absence / arriving later; Who’s here → Set status → Expected later
For
Parents, Staff, Administrators

NewSchoolGo

A quieter place to follow SchoolGo improvements

Browse dated improvements by category and audience from the footer. “All updates” includes every audience; “General updates” shows improvements relevant to everyone.

Where
Page footer → What’s new
For
Everyone

ImprovedFamily & handover

Simpler status records and signed handover review

Review supporting evidence, the guardian signature and collection photos from one cleaner status record. Secondary actions sit in a small menu; evidence already attached no longer offers “Evidence not required”. Handover viewing and action buttons have also been improved for phones.

Where
Who’s here → Records → View handover
For
Staff, Administrators

ImprovedPresence & attendance

Clearer controls on phones

Who’s here has direct Timeline and arrival-correction icons, improved punctuality spacing and filters that fit narrow screens. The handover viewer focuses its heading to avoid unwanted phone zoom.

Where
Who’s here → Records / Punctuality
For
Staff, Administrators

FixedPresence & attendance

Attention waits for the checks to finish

The badge shows Checking while the calculation completes. If a check cannot finish, SchoolGo tells you instead of presenting an incomplete all-clear.

Where
Attention
For
Administrators

NewPresence & attendance

Request and review an arrival correction

Staff can request a punctuality classification correction. The original stays effective until an administrator approves it in Attention. Arrival and departure times remain unchanged.

Where
Who’s here → correction icon, or Punctuality → Request arrival correction
For
Staff, Administrators

NewActivities

Request cancellation of an approved activity

The original submitter can request cancellation of a current or upcoming approved activity. It stays Approved until an administrator approves cancellation in Attention. Requests and decisions remain in Cancellation history.

Where
Activity card → Request cancellation; administrator → Attention
For
Staff, Students, Administrators

NewFamily & handover

Status evidence and guardian collection without paper

Save a status first, attach evidence now or later, and complete guardian details and a witnessed signature when the collector arrives. Photos are optional. Actual Exit is confirmed separately.

Where
Who’s here → Set status / Records
For
Staff, Administrators

NewIntegrations

Connect key dates and countdowns to Google Sheets

Key dates can use their own Google Sheet connection. Leaderboard and countdown connections are labelled separately so the source is clear.

Where
Settings → Integrations
For
Administrators

What each person sees depends on the role their school gives them. Signed-in users can also open What’s new from the footer inside SchoolGo.